John Chaplin

As chairman of Glasshouse, John brings a no-nonsense commercial perspective to the team and deep insight into 21st century information architecture.

He previously spent many years as one of the top European executives at Visa International, where he established and ran the strategy department, launched the organisation’s commercial payment portfolio, and directed several pan-European marketing initiatives. As CIO, he also transformed the IT services function from a back-room organisation into a vibrant, customer-driven unit.

As well as bringing a detailed knowledge of the financial services sector, John has a particular interest in IT governance issues – and the way that technology investments and innovations can add real value to the corporate brand, particularly among the analyst community.

johnc@glasshousepartnership.com


John Chaplin