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	<title>Glasshouse Partnership &#187; Supply Chain</title>
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	<link>http://www.glasshousepartnership.com</link>
	<description>Glasshouse Partnership provides online and offline reputation management and social communication services.</description>
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		<title>Improving Assurance on Food Supply Chain Issues</title>
		<link>http://www.glasshousepartnership.com/blog/improving-assurance-on-food-supply-chain-issues/</link>
		<comments>http://www.glasshousepartnership.com/blog/improving-assurance-on-food-supply-chain-issues/#comments</comments>
		<pubDate>Mon, 10 Nov 2008 12:30:13 +0000</pubDate>
		<dc:creator>Michael Hoevel</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Assurance]]></category>
		<category><![CDATA[Danone]]></category>
		<category><![CDATA[Food]]></category>
		<category><![CDATA[ISO 22000]]></category>
		<category><![CDATA[ISO22000]]></category>
		<category><![CDATA[Kraft]]></category>
		<category><![CDATA[LRQA]]></category>
		<category><![CDATA[McDonald's]]></category>
		<category><![CDATA[PAS 220]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Unilever]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/?p=1539</guid>
		<description><![CDATA[<a href="http://www.lrqa.com">LRQA</a>, along with leading food manufacturers and retailers like Kraft, Danone, McDonald&#8217;s, and Unilever, are currently developing an additional form of assurance for company&#8217;s food supply chain issues. 

The new specification &#8212; PAS 220 &#8212; is intended to work in conjunction with the ISO22000 global standard for food safety.  it looks at harmonizing and extending existing procedures for managing these&#8230;]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.lrqa.com">LRQA</a>, along with leading food manufacturers and retailers like Kraft, Danone, McDonald&#8217;s, and Unilever, are currently developing an additional form of assurance for company&#8217;s food supply chain issues. </p>

<p>The new specification &#8212; PAS 220 &#8212; is intended to work in conjunction with the ISO22000 global standard for food safety.  it looks at harmonizing and extending existing procedures for managing these processes.</p>

<p>The PAS 220 covers input areas such as manufacturing site layouts, water and energy use, and prevention of cross-contamination as well as output issues such as bioterrorism, food defense, and product-recall procedures.</p>

<p>With recent food safety scares (many from China) still fresh in consumers&#8217; minds, the PAS 220 is well-placed to be the next logical step in assuring them of what they are eating and how it has been produced.</p>
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		<item>
		<title>Transparency and Accountability in the Chinese Economy</title>
		<link>http://www.glasshousepartnership.com/blog/transparency-and-accountability-in-the-chinese-economy/</link>
		<comments>http://www.glasshousepartnership.com/blog/transparency-and-accountability-in-the-chinese-economy/#comments</comments>
		<pubDate>Fri, 04 Jul 2008 10:28:37 +0000</pubDate>
		<dc:creator>Michael Hoevel</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[financial times]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[mckinsey]]></category>
		<category><![CDATA[Michael Hoevel]]></category>
		<category><![CDATA[openness]]></category>
		<category><![CDATA[partnerships]]></category>
		<category><![CDATA[patents]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Transparency]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/?p=956</guid>
		<description><![CDATA[Two recent blurbs about the Chinese economy reflect how the country has been progressing in terms of the transparency and accountability of its companies.

A recent <em>McKinsey Quarterly</em> report, entitled &#8220;<a href="http://www.mckinseyquarterly.com/Strategy/Globalization/Reassessing_Chinas_state-owned_enterprises_2149">Reassessing China&#8217;s state-owned enterprises</a>&#8220;, talks about an emerging new paradigm for judging Chinese businesses.  In the authors&#8217; words, &#8220;openness, not ownership, is key.&#8221;  Rather than using a business&#8217; ownership structure as the&#8230;]]></description>
			<content:encoded><![CDATA[<p>Two recent blurbs about the Chinese economy reflect how the country has been progressing in terms of the transparency and accountability of its companies.</p>

<p>A recent <em>McKinsey Quarterly</em> report, entitled &#8220;<a href="http://www.mckinseyquarterly.com/Strategy/Globalization/Reassessing_Chinas_state-owned_enterprises_2149">Reassessing China&#8217;s state-owned enterprises</a>&#8220;, talks about an emerging new paradigm for judging Chinese businesses.  In the authors&#8217; words, &#8220;openness, not ownership, is key.&#8221;  Rather than using a business&#8217; ownership structure as the prima facie evaluative tool, a company&#8217;s openness &#8212; in terms of its partnerships, hiring practices, supply chain management, and R&amp;D spending &#8212; are the new crucibles for competitiveness.  In other words, the speed and ease of adaptability to changing conditions is paramount.</p>

<p>Another article in the <a href="http://www.ft.com/cms/s/0/a19c6cdc-4897-11dd-a851-000077b07658.html">Financial Times</a> discusses how China is now the global leader, ahead of both the US and Japan, in terms of the number of patents being issued to companies (700,000 last year alone, and more than quadruple 2000 numbers). </p>

<p>Will budding interest in intellectual property rights create increased accountability in a marketplace notorious for piracy?  And more importantly, as the McKinsey report suggests, does this even matter in such a fast-paced economy where the threat of obsolescence could be replacing the threat of piracy?</p>
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		<item>
		<title>What? No crisis management&#8230;.</title>
		<link>http://www.glasshousepartnership.com/blog/what-no-crisis-management/</link>
		<comments>http://www.glasshousepartnership.com/blog/what-no-crisis-management/#comments</comments>
		<pubDate>Tue, 11 Mar 2008 12:29:07 +0000</pubDate>
		<dc:creator>James Thellusson</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Assurance]]></category>
		<category><![CDATA[brand assurance]]></category>
		<category><![CDATA[centre for reputation management through People]]></category>
		<category><![CDATA[Civil Disobedience]]></category>
		<category><![CDATA[Consumers]]></category>
		<category><![CDATA[corporate integrity]]></category>
		<category><![CDATA[corporate marketing]]></category>
		<category><![CDATA[corporate reputation]]></category>
		<category><![CDATA[corporate responsibility]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[glasshouse]]></category>
		<category><![CDATA[Glasshouse Partnership]]></category>
		<category><![CDATA[legislation]]></category>
		<category><![CDATA[marketing transparency]]></category>
		<category><![CDATA[product labelling]]></category>
		<category><![CDATA[product social responsibility]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[Social Responsibility]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Transparency]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/viewpoint/blog/what-no-crisis-management/</guid>
		<description><![CDATA[A new report today from lawyers <a href="http://www.freshfields.com/publications/">Freshfields</a> finds a staggering one in ten of major multi-nationals don&#8217;t have a formal incident management plan or team in place to handle product recalls. Given that last year, the European Commission saw a 56% increase in the number of consumer safety alerts from member states, this is an amazing number of  &#8217;serious&#8217; companies, not&#8230;]]></description>
			<content:encoded><![CDATA[<p>A new report today from lawyers <a href="http://www.freshfields.com/publications/">Freshfields</a> finds a staggering one in ten of major multi-nationals don&#8217;t have a formal incident management plan or team in place to handle product recalls. Given that last year, the European Commission saw a 56% increase in the number of consumer safety alerts from member states, this is an amazing number of  &#8217;serious&#8217; companies, not &#8216;Mom &amp; Pop&#8217; corner stores, who don&#8217;t seem to have got their act together. Equally bizarre, is the fact that nearly 40% don&#8217;t have good working relationships with the regulators &#8211; precisely the people who can force product withdrawls. &#8216;You cannot be serious!.&#8217; No incident plan! Is the survey relaible? If it is, it suggests there are several directors of major european businesses, including a number of corporate affairs people, who need to take a closer look at themselves&#8230;and this report. I can&#8217;t say I&#8217;ve come across a major business which doesn&#8217;t have (at least) an incident plan and team.  But what does chimes with our experience at Glasshouse Partnership is this: that in an age of marketing transparency your product is your CSR policy; your customer is your most dangerous ally and the supply chain is the battleground where your brand&#8217;s product and corporate integrity will be won or lost.         </p>
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		<item>
		<title>What&#8217;s your Brand Assurance Programme look like?</title>
		<link>http://www.glasshousepartnership.com/blog/whats-your-brand-assurance-programme-look-like/</link>
		<comments>http://www.glasshousepartnership.com/blog/whats-your-brand-assurance-programme-look-like/#comments</comments>
		<pubDate>Tue, 04 Mar 2008 14:55:59 +0000</pubDate>
		<dc:creator>Tim Kitchin</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[beyond branding]]></category>
		<category><![CDATA[brand assurance]]></category>
		<category><![CDATA[brand integrity]]></category>
		<category><![CDATA[civil corporation]]></category>
		<category><![CDATA[corporate integrity]]></category>
		<category><![CDATA[social communication]]></category>
		<category><![CDATA[stakeholder collaboration]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[traceability]]></category>
		<category><![CDATA[Transparency]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/viewpoint/blog/whats-your-brand-assurance-programme-look-like/</guid>
		<description><![CDATA[Yesterday, <a href="http://www.historicfutures.com">Tim Wilson</a> and I gave a presentation on the Brand Impact of Transparency, at the launch of <a href="http://www.organicexchange.org/mission.php">Organic Exchange Europe</a> in Amsterdam.  

<div style="width:425px;text-align:left" id="__ss_293353"><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;"><a href="http://www.slideshare.net/?src=embed"></a> &#124; <a href="http://www.slideshare.net/glasshousepartnership/glasshouse-partnership-transparency-and-branding?src=embed" title="View 'Glasshouse Partnership - Transparency And Branding' on SlideShare">View</a> &#124; <a href="http://www.slideshare.net/upload?src=embed">Upload your own</a></div></div>

<a href='http://www.glasshousepartnership.com/viewpoint/downloads/glasshouse-partnership-transparency-and-branding-final-microsoft-compatible.ppt' title='Transparency, branding and the role of assurance in a &#8217;social market&#8217;.'>Download the presentation</a> (PowerPoint)

The presentation describes a move from brand opacity (obscuring knowledge, to build brand premiums) through translucency (offering sneak peeks to support brand story telling), to fully-fledged transparency (a free and open information exchange&#8230;]]></description>
			<content:encoded><![CDATA[<p>Yesterday, <a href="http://www.historicfutures.com">Tim Wilson</a> and I gave a presentation on the Brand Impact of Transparency, at the launch of <a href="http://www.organicexchange.org/mission.php">Organic Exchange Europe</a> in Amsterdam.  </p>

<div style="width:425px;text-align:left" id="__ss_293353"><object style="margin:0px" width="425" height="355"><param name="movie" value="http://static.slideshare.net/swf/ssplayer2.swf?doc=glasshouse-partnership-transparency-and-branding-1204713312998116-5"/><param name="allowFullScreen" value="true"/><param name="allowScriptAccess" value="always"/><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=glasshouse-partnership-transparency-and-branding-1204713312998116-5" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="355"></embed></object><div style="font-size:11px;font-family:tahoma,arial;height:26px;padding-top:2px;"><a href="http://www.slideshare.net/?src=embed"><img src="http://static.slideshare.net/swf/logo_embd.png" style="border:0px none;margin-bottom:-5px" alt="SlideShare"/></a> | <a href="http://www.slideshare.net/glasshousepartnership/glasshouse-partnership-transparency-and-branding?src=embed" title="View 'Glasshouse Partnership - Transparency And Branding' on SlideShare">View</a> | <a href="http://www.slideshare.net/upload?src=embed">Upload your own</a></div></div>

<p><a href='http://www.glasshousepartnership.com/viewpoint/downloads/glasshouse-partnership-transparency-and-branding-final-microsoft-compatible.ppt' title='Transparency, branding and the role of assurance in a &rsquo;social market&rsquo;.'>Download the presentation</a> (PowerPoint)</p>

<p>The presentation describes a move from brand opacity (obscuring knowledge, to build brand premiums) through translucency (offering sneak peeks to support brand story telling), to fully-fledged transparency (a free and open information exchange with stakeholders).</p>

<p>The end-point is both inevitable, and very scary to many brand owners.  In an age of transparency, deeply-held marketing notions like trust, reputation and even relationships will be increasingly outdated.  Control and persuasion are replaced by influence and conversation, working on behalf of the individual &#8211; social communication, in other words.</p>

<p>For brands that wish to survive in the era of transparency:</p>

<p>The drive to secure Trust will be replaced by an instinct to be <strong>Trustworthy</strong>.</p>

<p>The drive to manage Reputation will be replaced by an instinct to manage <strong>Brand Integrity</strong>.</p>

<p>The drive to own Relationships will be replaced by an instinct to enable stakeholders to make better <strong>Decisions</strong>.</p>

<p>And finally, the use of stakeholder engagement as a prop for CSR reporting will be replaced by genuine <strong>Stakeholder Collaboration</strong> around issues of both material and mutual concern&#8230;</p>

<p>Managing the transition from opacity through translucency to eventual transparency requires careful navigation, with high levels of engagement.  Transparency age brands needs Brand Assurance Programmes that go beyond celebrity endorsement and CSR reports. </p>

<p>Brand assurance requires an almost geological approach to brand analysis, understanding the tectonic shifts displacing your brand positioning and the stakeholder geopolitics that will shape your room for manoeuvre.  In the age of transparency brand management increasingly resembles &#8217;stakecraft&#8217;.</p>

<p><em>PS. I&#8217;ve blogged a little more on the evolution of <a href="http://timkitchin.com/2008/03/05/brand-assurance-whats-it-all-about-3/">Brand Assurance and BAPs</a> over at timkitchin.com, for those with deeper interest in protecting their brand integrity.  For anyone who wants to understand the connections to technology and social media, see my brief explanation at <a href="http://rightsideup.blogs.com/my_weblog/2008/03/transparency-sy.html">Right Side Up</a>.</em></p>
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		<title>Social vs Environmental Consumer Concerns in Supply Chains</title>
		<link>http://www.glasshousepartnership.com/blog/social-vs-environmental-consumer-concerns-in-supply-chains/</link>
		<comments>http://www.glasshousepartnership.com/blog/social-vs-environmental-consumer-concerns-in-supply-chains/#comments</comments>
		<pubDate>Wed, 31 Oct 2007 14:58:47 +0000</pubDate>
		<dc:creator>Michael Hoevel</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Brands]]></category>
		<category><![CDATA[consumer]]></category>
		<category><![CDATA[CR]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Gap]]></category>
		<category><![CDATA[Mattel]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[survey]]></category>
		<category><![CDATA[Transparency]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/viewpoint/blog/social-vs-environmental-consumer-concerns-in-supply-chains/</guid>
		<description><![CDATA[A recent <a href="http://www.populus.com">Populus</a> survey of 1185 adults about high street clothing retailers has found that 69 percent consider the social issues of a store&#8217;s supply chain to be important than its environmental issues.  Read the Times article <a href="http://business.timesonline.co.uk/tol/business/industry_sectors/retailing/article2773934.ece">here</a>.

These social issues &#8212; such as child labour practice, minimum wage rates, and working conditions and hours &#8212; affect the values underpinning the clothing&#8217;s&#8230;]]></description>
			<content:encoded><![CDATA[<p>A recent <a href="http://www.populus.com">Populus</a> survey of 1185 adults about high street clothing retailers has found that 69 percent consider the social issues of a store&#8217;s supply chain to be important than its environmental issues.  Read the Times article <a href="http://business.timesonline.co.uk/tol/business/industry_sectors/retailing/article2773934.ece">here</a>.</p>

<p>These social issues &#8212; such as child labour practice, minimum wage rates, and working conditions and hours &#8212; affect the values underpinning the clothing&#8217;s brand, which in turn represents the consumer herself.</p>

<p>Supply chain issues are complex and can require huge resources to manage successfully.  Multinationals like the Gap (in India) and Mattel (in China) have faced accusations of late for ethically questionable or sub-standard work from suppliers.  </p>

<p>As global flows of information and demands for transparency continue to increase (80% of Brits still think retailers are not doing enough on the CSR front), premium brands may be able to differentiate themselves further form competitors but must also build the necessary infrastructure to monitor, control, and report on their ethical credentials if they hope to substantiate their premium prices.</p>
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		<title>Carbon footprint product labels</title>
		<link>http://www.glasshousepartnership.com/blog/carbon-footprint-product-labels/</link>
		<comments>http://www.glasshousepartnership.com/blog/carbon-footprint-product-labels/#comments</comments>
		<pubDate>Thu, 31 May 2007 15:43:50 +0000</pubDate>
		<dc:creator>Michael Hoevel</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Brands]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[CSR]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[government]]></category>
		<category><![CDATA[Standards]]></category>
		<category><![CDATA[Supply Chain]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/viewpoint/blog/carbon-footprint-product-labels/</guid>
		<description><![CDATA[The UK government has announced today that it intends to conduct research on how to produce measurable standards by which products&#8217; carbon footprints can be assessed and communicated to consumers through product labels at the point of sale.  The standards, which will be voluntary, will be developed over the next 18 months by the Carbon Trust, Defra, and BSI British&#8230;]]></description>
			<content:encoded><![CDATA[<p>The UK government has announced today that it intends to conduct research on how to produce measurable standards by which products&#8217; carbon footprints can be assessed and communicated to consumers through product labels at the point of sale.  The standards, which will be voluntary, will be developed over the next 18 months by the Carbon Trust, Defra, and BSI British Standards.  Businesses such as Tesco, B&amp;Q, and Marks &amp; Spencer will contribute to the development process as well.</p>

<p>The issue of measuring carbon footprints throughout the supply chain was the topic of discussion at a recent conference hosted by Glasshouse client <a href="http://www.lloydsregister.com/">Lloyd&#8217;s Register</a>.  Many participants focused on the fact that what is measurable can be managed; however, they also stressed the difficulty of accurately determining their impact comprehensively while maintaining the competitiveness of their offering.</p>

<p>It will also be interesting to see whether these standards will be able to actually shift business behaviour and consumer decision-making in addition to creating a measurable system which can be uniformly certified.</p>
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		<title>China May be Red but it Wants to be Green</title>
		<link>http://www.glasshousepartnership.com/blog/china-may-be-red-but-it-wants-to-be-green/</link>
		<comments>http://www.glasshousepartnership.com/blog/china-may-be-red-but-it-wants-to-be-green/#comments</comments>
		<pubDate>Wed, 07 Mar 2007 09:36:28 +0000</pubDate>
		<dc:creator>Michael Hoevel</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[China]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[Environmentalism]]></category>
		<category><![CDATA[Ethical Reporting]]></category>
		<category><![CDATA[geopolitics]]></category>
		<category><![CDATA[Governance]]></category>
		<category><![CDATA[Olympics]]></category>
		<category><![CDATA[Poverty]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Social Responsibility]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Sustainability]]></category>
		<category><![CDATA[Transparency]]></category>
		<category><![CDATA[Wen Jiabao]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/viewpoint/blog/china-may-be-red-but-it-wants-to-be-green/</guid>
		<description><![CDATA[In his annual report to the National People&#8217;s Congress this week, China&#8217;s Premier Wen Jiabao has listed environmental issues as the state&#8217;s leading concern for 2007.  A welcome message for those concerned with sustainability issues in economic growth.  But after failing to meet emissions reductions goals, the more pressing question remains whether Wen&#8217;s words will actually translate into any meaningful&#8230;]]></description>
			<content:encoded><![CDATA[<p>In his annual report to the National People&rsquo;s Congress this week, China&rsquo;s Premier Wen Jiabao has listed environmental issues as the state&rsquo;s leading concern for 2007.  A welcome message for those concerned with sustainability issues in economic growth.  But after failing to meet emissions reductions goals, the more pressing question remains whether Wen&rsquo;s words will actually translate into any meaningful action on the ground.</p>

<p>High-level officials in the central government are known for being hyper-aware of the personal legacy which their administration will leave.  For Deng Xiaoping, it was launching economic reforms and opening to the west; for Jiang Zemin, it was single-mindedly driving these economic reforms at almost any cost.  The current fourth-generation leaders, President Hu Jintao and Premier Wen, the legacy which already appears to be surfacing is one seeking a more sustainable, environmentally-compatible form of economic growth.  Urban-rural inequality in China is one of the world&rsquo;s worst, and the countryside has seen little of the economic benefit which coastal cities have (Some say they are even worse off as basic education and health care provision have withered away after market reforms).</p>

<p>Because local officials are largely responsible for overseeing their own local development, they are incentivised simply to produce high levels of economic growth (which equates to more taxes for their area, more bribes, and quicker personal promotions up the party ranks).  Because non-financial metrics have not been incorporated into these incentive structures nor have they been sufficiently institutionalised in the rule of law, environmental and social factors have largely been ignored.</p>

<p>All things considered, the government has closed ranks well in order to cover up these oversights up to now.  (When I was living in Beijing in the summer of 2001, they famously shut down all the factories before the Olympic Committee visit and spray painted the grass green to reduce the feeling of pollution in the capital.)   </p>

<p>Nonetheless, as the Chinese economy deepens and the demands for supply chain transparency increase around the world, Chinese leaders and businesses will face pressing challenges in incorporating sustainability metrics into the country&rsquo;s future path of growth.</p>
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		<title>Supplying accountability to supply chains</title>
		<link>http://www.glasshousepartnership.com/blog/supplying-accountability-to-supply-chains/</link>
		<comments>http://www.glasshousepartnership.com/blog/supplying-accountability-to-supply-chains/#comments</comments>
		<pubDate>Wed, 31 Jan 2007 16:48:00 +0000</pubDate>
		<dc:creator>Michael Hoevel</dc:creator>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Labour Standards]]></category>
		<category><![CDATA[Rajesh Chhabara]]></category>
		<category><![CDATA[Skypecast]]></category>
		<category><![CDATA[Social Responsibility]]></category>
		<category><![CDATA[Standards]]></category>
		<category><![CDATA[Supply Chain]]></category>
		<category><![CDATA[Sustainability]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://www.glasshousepartnership.com/viewpoint/blog/supplying-accountability-to-supply-chains/</guid>
		<description><![CDATA[<p class="MsoNormal">Author and CSR specialist Rajesh Chhabara recently discussed his new book <em><a href="http://www.socialaccountabilityhandbook.com/">Social Accountability: A Handbook for Apparel, Textile, Footwear &#038; Toy Industries</a></em> on an online discussion forum hosted by Skypecast.

<p class="MsoNormal">In the interview, Chhabara discussed the growing importance that supply chain accountability has taken since the early 1990s and what suppliers â€“ large and small â€“ can do to meet the demands&#8230;]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal">Author and CSR specialist Rajesh Chhabara recently discussed his new book <em><a href="http://www.socialaccountabilityhandbook.com/">Social Accountability: A Handbook for Apparel, Textile, Footwear &#038; Toy Industries</a></em> on an online discussion forum hosted by Skypecast.</p>

<p><p class="MsoNormal">In the interview, Chhabara discussed the growing importance that supply chain accountability has taken since the early 1990s and what suppliers â€“ large and small â€“ can do to meet the demands of these increasingly complex standards covering labour, wages, safety, and the environment.  He also spoke on the difficulties of creating a comprehensive code of conduct in a field whose standards are still being debated.  As an example of this, check out the MFA Forum, concerning the sourcing of garments, <a href="http://www.accountability21.net/mfa_forum/index.html">here</a>.</p>
<p class="MsoNormal">Nonetheless, Chhabara expects CSR programmes to continue to take root in suppliers&rsquo; core practice the same way that quality assurance systems became standard practice twenty years ago.  The Skypecast that he used for the interview (ours had listeners from 13 different countries on 6 continents, ages 14 and up) also proves that accountability pundits are finding novel approaches to communicate these concerns down the supply chain to consumer groups.</p></p>
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